At my local Walmart they will not answer the phone in the electronics department. They WILL NOT. There can be several people who are supposed to be working there, and the phone rings, and it goes on and on, then stops, then starts again, then stops, then they call a third time... on and on for like 3 1/2 minutes... and no one answers. I have witnessed this a half dozen times or more. I'm pretty sure at least half those times the electronics people were back in customer service, and thus could definitely hear the phone. But they will not answer. And other employees walk past, but it's not their area, so...
Anyway, this is like unto oc.net.
I'd help and all, but this isn't my section.
(just kidding, I tried to figure it out, but I don't know the answer)