I've had some issues with Chrome lately, myself.
It will clock on a certain page, and get "stuck". No tabs work. I got to shut it down, and while it looks like it shut down, it's still running (Task Manager).
The only way to restore it, is to reboot.
Liza, you should be able to kill all the processes associated with chrome and that should do the trick. Rebooting a machine during to a browser malfunction seems a bit of overkill in contemporary OSes, even in Microsoft.
I am trying to remember if I have ever had to nuke some tmp files in 7 during chromes misbehavior and I am drawing a blank. My work laptop is about as crummy as they get. I've declined more than a few upgrades since I see no reason to waste resources. So I really can't imagine that HP I am using is better than yours.
So, yeah....you would think so....but, no.
Seriously. Chrome.exe will still be running in Task Manager, no matter how many times I tell it to kill the process. It won't die.
In the meantime, trying to open Chrome, does nothing.
If I leave the machine up, hours later, a window will pop up letting me know Chrome crashed, and asking if I would like to restart it....Even if I try, it won't restart.
IE will work, Opera works, FireFox, all will be working fine, but, Chrome won't function, until after I reboot the box.