Actually, it's my parents really, really, really old computer (as in bought in 1995). Our internet provider recently went under, so we had to get a new one. When the disk came in the mail, I installed it on my new computer and it went fine. However, when I went to install it on their computer, it would try to read the disk, sit there thinking about it, and then the log-in screen for the old IP came up.
So, my dad went on yesterday when I was at work and deleted everything from the old IP and managed to install the new one. But now, there's a new problem. The log-in screen for the new one comes up now, and when we click 'connect', it says the modem is being used by another program. We follow the troubleshooting through, uninstalling and reinstalling the modem, but nothing seems to work. Any ideas? I told them that the easiest course of action would be to buy a new computer, but my dad's obviously a skinflint, seeing as their computer is 9 years old.
I'm at the end of my rope with that fickle machine. If we can't fix it before I head back to school in a month, my family won't have internet access. And if it doesn't start working, I'm going to either beat the tower with a sledgehammer or throw it out my bedroom window. Maybe both.
Any help is greatly appreciated.