Hello and thanks to anyone who can help. We have a five year-old Compaq Presario, and a fairly new Lexmark printer. All it does is print, when it's working, that is. Months ago I ran out of color ink, and just used black ink. But it still would not print. I've reinstalled it several times. I am not very "computer minded" at all, and even my teen daughters don't know what to do with it. I'm wondering if I put new ink cartridges in if that will "cure" it, or maybe I should buy a third printer and start from scratch.
Any thoughts would be appreciated.
Ok, my $.02 from an old printer salesman. Need to know if the printer operates but just fails to lay an image (text or graphics) on page. If it operates,
There are basically two ink delivery systems for inkjets:
1) Ink supply and print head are integrated in a single unit
2) Ink supply cartridge contains ink only and seats into a separate print head. Cheaper ink reload but more expensive when one must replace print head (or even find one to do so).
I have the identical problem with a 5 year old Dell inkjet (made by Lexmark) and it is #1 above. I just hate paying $109.00 to reload ink in a $49.00 printer.
Suggestion: if Helena94's printer uses #1 system above, remove cartridge, shake to see if you can tell there's any ink in them, and gently wash print-head (without dousing electronic connections thereon) with a stream of warm water. Gently dry, re-insert, and attempt print.
Inkjets are notorious for print heads drying out if not used "regularly".